Stable housing is the foundation of whole-person care. Your Care Manager helps you navigate housing resources — including affordable housing applications, Section 8 vouchers, homeless prevention programs, transitional housing options, and rental assistance — through closed-loop referrals. We coordinate and connect; housing availability and placement are determined by the programs and agencies we refer you to.
Your Care Manager provides guidance navigating housing resources — helping you apply for affordable housing, understand Section 8, connect with homeless prevention programs, find transitional housing, access rental assistance, and coordinate with housing navigators in your county. We work in Los Angeles, Orange, San Bernardino, and Riverside counties.
We use closed-loop referrals, which means we do not simply hand you a list of numbers. Your Care Manager connects you to the right program, follows up with the partner and with you, and continues advocating as you work through the process. Please note that housing availability and placement decisions are made by the housing programs and agencies we refer you to — we cannot guarantee housing placement.
Our ECM services support eligible Medi-Cal members with complex health and social needs.
Individuals and families without stable housing, or at risk of losing housing, who need help finding and applying to the right programs. Individuals and families experiencing homelessness are an ECM population of focus under Kaiser Permanente.
Households at risk of losing their home who need rental assistance referrals, homeless prevention resources, or help working with housing navigators.
Members transitioning out of institutional care — hospital, nursing facility, or other institutional setting — or anyone who needs help navigating affordable housing and Section 8 programs.
Share your housing situation — whether you are homeless, facing eviction, transitioning out of care, or simply need help understanding your options.
Your Care Manager refers you to the right programs — affordable housing applications, Section 8, rental assistance, homeless prevention, or your county housing navigator.
We check back with you and with the partner program to confirm the help reached you, and keep adjusting the plan until housing is stable.
If you're a Medi-Cal member with Anthem Blue Cross or Kaiser Permanente, check your eligibility and get paired with a dedicated Care Manager.
