Accessibility Statement

Last Updated: January 15, 2026

Dignity ADHC ECM believes that every person deserves dignity, respect, and equal access to care. We are committed to providing an inclusive experience for all users, including people with visual, auditory, motor, cognitive, or other disabilities. This statement outlines our accessibility efforts, the standards we follow, and how you can request additional support.

1. Our Commitment

We work continuously to ensure our website and services are accessible to the widest possible audience, regardless of ability or technology. Accessibility is not a one-time project — it is an ongoing commitment woven into everything we do, from the design of our facilities to the way we communicate with our community.

2. Conformance Standards

We aim for our website to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with disabilities. We also strive to comply with:

• The Americans with Disabilities Act (ADA)
• Section 508 of the Rehabilitation Act
• California Government Code Section 7405
• Unruh Civil Rights Act and other applicable California laws

3. Website Accessibility Features

We have incorporated several features to make our website easier to use for everyone:

• Semantic HTML: Pages are structured with clear headings, landmarks, and lists so that screen readers can navigate them smoothly.
• Keyboard navigation: All interactive elements can be accessed using a keyboard alone.
• Alternative text: Images include descriptive alt text where appropriate.
• Readable typography: Clear fonts, generous line spacing, and strong color contrast between text and background.
• Responsive design: Content adapts to different screen sizes, including mobile phones and tablets.
• Language options: The site is available in English, Spanish, and Chinese, with a visible language switcher on every page.
• Descriptive links: Link text describes the destination rather than relying on phrases like "click here".
• Reduced motion: Animations are subtle and respect user system preferences when possible.

4. Assistive Technologies

Our website is designed to work with a variety of assistive technologies, including:

• Screen readers such as JAWS, NVDA, and VoiceOver
• Speech recognition software
• Screen magnification software
• Alternative input devices

We test our website regularly with these tools and make improvements whenever we identify barriers.

5. In-Person Accessibility

Our offices and program locations are designed to be welcoming and accessible:

• Wheelchair-accessible entrances, restrooms, and meeting rooms
• Accessible parking near each location
• Service animals welcome
• Sign language interpretation available upon request
• Written materials available in large print or alternative formats upon request
• Quiet rooms for clients with sensory sensitivities

6. Language Access

We provide free language assistance services to anyone with limited English proficiency. This includes spoken interpretation, translated written materials, and multilingual staff. If you need language support for an appointment or document, please let us know when scheduling.

7. Known Limitations

Despite our best efforts, some content may not yet be fully accessible. We are actively working to address any known issues, including:

• Older PDF documents that may not be fully screen-reader friendly.
• Embedded third-party content (such as maps) that we do not control directly.

If you encounter a barrier, please let us know and we will provide the information in an accessible alternative format as quickly as possible.

8. Ongoing Improvement

Accessibility is a journey, not a destination. We review our website and facilities regularly, train our staff on accessibility best practices, and welcome feedback from the community. Your input helps us identify areas where we can do better.