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Food Assistance

Food Referrals & Medically Tailored Meals

Good nutrition is part of whole-person care. Your Care Manager connects you with medically tailored meals, food banks, CalFresh/EBT support, and nutrition programs, then follows up to make sure the help actually reached you.

Food Referrals & Medically Tailored Meals

What Are Food Referrals?

Food insecurity and chronic illness are deeply connected. Your Care Manager listens to your situation and connects you with the right food resources — medically tailored meal programs designed for conditions like diabetes, heart disease, and kidney disease, plus food banks, community pantries, CalFresh/EBT enrollment support, and nutrition counseling referrals.

Because we use closed-loop referrals, we do not simply hand you a phone number and walk away. Your Care Manager follows up with you — and with the partner program — to confirm that the food support actually reached you and is meeting your needs.

What's Included

  • Medically tailored meal program referrals
  • Food bank and community pantry connections
  • CalFresh/EBT application support
  • Nutrition-focused community programs
  • Delivery coordination for homebound members
  • Closed-loop follow-up to confirm food support is in place

Quick Info

Coordinated by: Your Care Manager
Referral type: Closed-loop
Eligibility: Medi-Cal members in ECM
Counties: LA, Orange, San Bernardino, Riverside
Languages: EN, ES, ZH
Get Started
Who It's For

Who Can Get Food Referrals?

Food referrals are available to Medi-Cal members enrolled in ECM who need help accessing nutrition and meal support.

Members Experiencing Food Insecurity

Medi-Cal members in ECM who struggle to afford or access enough healthy food for themselves or their family.

Members with Chronic Conditions

Members managing diabetes, heart disease, kidney disease, or other conditions that benefit from medically tailored nutrition.

Homebound Members

Members who cannot easily get to a grocery store or food pantry and need delivery-based meal programs.

Getting Started

How to Get Food Support

1

Talk with Your Care Manager

Share your food situation, dietary needs, and any health conditions with your Care Manager so we can match you with the right programs.

2

Receive Referrals

We connect you with trusted partners — medically tailored meal programs, food banks, CalFresh/EBT, or nutrition counseling.

3

Follow-Up

Your Care Manager checks back to confirm the food support actually reached you and adjusts the plan if needed.

FAQ

Frequently Asked Questions

What are medically tailored meals?
Medically tailored meals are prepared meals designed by registered dietitians to meet the specific nutritional needs of people with chronic health conditions — such as diabetes, heart failure, kidney disease, or cancer. Meals are typically delivered to the member's home and follow a plan matched to their diagnosis and treatment goals.
Does Dignity ADHC ECM provide food directly?
No. We are a care coordination organization — we do not prepare or deliver food ourselves. What we do is refer you to trusted community partners and delivery programs, and then follow up through closed-loop referrals to make sure the food support actually reaches you.
What if I have specific dietary needs?
Let your Care Manager know. We share your dietary needs — such as low-sodium, renal-friendly, diabetic, soft-texture, cultural preferences, or allergies — with the meal or food program so the referral is the right match. If needs change over time, your Care Manager adjusts the referral too.
Can my family also get food assistance through this?
Many of the food programs we refer to — including food banks, community pantries, and CalFresh/EBT — support entire households, not just the member. Your Care Manager can help identify which programs cover your family and help with the application process.

Ready to Meet Your Care Manager?

If you're a Medi-Cal member with Anthem Blue Cross or Kaiser Permanente, check your eligibility and get paired with a dedicated Care Manager.