Terms of Service

Last Updated: January 15, 2026

These Terms of Service ("Terms") govern your access to and use of the Dignity ADHC ECM website, programs, and services ("Services"). By visiting our website, contacting us, or enrolling in any program, you agree to be bound by these Terms. Please read them carefully. If you do not agree, please do not use our Services.

1. Acceptance of Terms

These Terms constitute a legally binding agreement between you and Dignity ADHC ECM. By accessing our website or receiving services from us, you acknowledge that you have read, understood, and agreed to these Terms and our Privacy Policy. If you are using the Services on behalf of a minor or dependent, you represent that you have the legal authority to do so.

2. Description of Services

Dignity ADHC ECM offers a range of mental health, social support, and community-based services, including:

• Individual and group counseling
• Therapy and behavioral health programs
• Crisis intervention and suicide prevention
• Transportation assistance for medical appointments
• Help with public benefits (Medi-Cal, SSI, EBT, housing)
• Language support and interpretation
• Caregiver support and training programs

Service availability depends on eligibility, funding, and capacity. We reserve the right to modify, suspend, or discontinue any service at any time, with or without notice.

3. Eligibility for Services

Many of our programs have specific eligibility requirements related to residency, income, age, or insurance status. We will explain the requirements that apply to the programs you are interested in and help you determine eligibility. Providing false or misleading information may result in denial or termination of services.

4. Not a Medical Emergency Service

Our website and general contact methods are not intended for medical emergencies. If you or someone you know is experiencing a life-threatening emergency, call 911 immediately. For mental health crises, call or text 988 (Suicide & Crisis Lifeline) or go to the nearest emergency room.

5. User Responsibilities

When using our Services, you agree to:

• Provide accurate and complete information.
• Treat staff, volunteers, and other clients with respect.
• Attend scheduled appointments or notify us in advance if you need to cancel.
• Follow program rules, safety guidelines, and clinician recommendations.
• Not use our Services for any unlawful purpose.

Repeated violations may result in the suspension or termination of services.

6. Website Use

The content on our website — including text, images, logos, and graphics — is owned by or licensed to Dignity ADHC ECM and protected by copyright and other intellectual property laws. You may view and share content for personal, non-commercial purposes, provided you credit Dignity ADHC ECM. You may not copy, modify, or redistribute any content for commercial purposes without written permission.

7. Third-Party Links and Resources

Our website may contain links to third-party websites and resources for informational purposes. We are not responsible for the content, privacy practices, or availability of third-party sites. Accessing them is at your own risk.

8. Disclaimer of Warranties

Our website and informational content are provided on an "as is" and "as available" basis. While we work hard to ensure that information is accurate and up to date, we make no warranties regarding the completeness, reliability, or suitability of any content. The information on our website is for general educational purposes and is not a substitute for professional medical, legal, or financial advice.

9. Limitation of Liability

To the fullest extent permitted by law, Dignity ADHC ECM, its officers, employees, and volunteers shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website or Services. This limitation does not apply to clinical services, which are governed by applicable professional licensing laws and ethical standards.

10. Changes to These Terms

We may update these Terms from time to time to reflect changes in our Services, legal requirements, or best practices. The revised Terms will be posted on this page with a new "Last Updated" date. Continued use of our Services after the posting of updated Terms indicates your acceptance of the changes.

11. Governing Law

These Terms are governed by and interpreted in accordance with the laws of the State of California, without regard to its conflict-of-law principles. Any disputes arising out of or related to these Terms shall be resolved in the state or federal courts located in Los Angeles County, California.