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Behavioral Health

Mental Health Support & Behavioral Health Referrals

Dignity ADHC ECM does not provide counseling or therapy. Your dedicated Care Manager connects you to licensed behavioral health providers and community resources through closed-loop referrals, advocacy, and ongoing coordination.

Mental Health Support & Behavioral Health Referrals

How We Support Your Behavioral Health

Dignity ADHC ECM is not a licensed behavioral health provider. We do not deliver clinical services directly. What we do is make sure Medi-Cal members with behavioral health needs are connected to the right licensed providers and community programs through their health plan.

Your Care Manager identifies your needs, provides warm, closed-loop referrals to licensed behavioral health providers, helps coordinate appointment scheduling through your plan, follows up to make sure you are getting the care you need, and advocates on your behalf at every step.

What's Included

  • Identifying behavioral health needs as part of your care plan
  • Warm referrals to licensed behavioral health providers in your plan network
  • Follow-up with you and the provider to confirm services were received
  • Help arranging appointment scheduling through your health plan
  • Documentation of your care plan and referral outcomes
  • Coordination with your full care team, including your primary care provider
  • Advocacy and ongoing communication in EN, ES, and ZH

Quick Info

Service Type: Care coordination & referrals
Check-Ins: Ongoing follow-up with your Care Manager
Plans: Medi-Cal via Anthem Blue Cross or Kaiser Permanente
Delivery: In-person, phone, or telehealth
Languages: EN, ES, ZH
Talk to a Care Manager
Who It's For

Who Qualifies for This Support?

Mental health support through ECM is available to Medi-Cal members who qualify for Enhanced Care Management and have behavioral health needs.

Anthem Members

Medi-Cal members enrolled with Anthem Blue Cross who qualify for ECM and have behavioral health needs.

Kaiser Members

Medi-Cal members enrolled with Kaiser Permanente who qualify for ECM and have behavioral health needs.

Complex Needs

Members navigating multiple providers, recent transitions of care, or who need help accessing behavioral health services.

Getting Started

How to Get Connected

1

Confirm ECM Eligibility

Contact your health plan (Anthem Blue Cross or Kaiser Permanente) to confirm your eligibility for Enhanced Care Management.

2

Meet Your Care Manager

Once enrolled, you are matched with a dedicated Care Manager who gets to know you and your goals.

3

Referrals & Follow-Up

Your Care Manager refers you to licensed behavioral health providers and tracks follow-up to make sure you receive care.

FAQ

Frequently Asked Questions

Do you provide therapy?
No. Dignity ADHC ECM is not licensed to provide counseling or therapy. We coordinate closed-loop referrals to licensed behavioral health providers in your health plan network and follow up to make sure you receive care.
Who can get mental health support through ECM?
Medi-Cal members enrolled with Anthem Blue Cross or Kaiser Permanente who qualify for Enhanced Care Management and have behavioral health needs. Your health plan can confirm your eligibility.
What does my Care Manager actually do?
Your Care Manager identifies your behavioral health needs, provides warm referrals to licensed providers, helps with scheduling through your plan, follows up with you and the provider, documents your care plan, and coordinates with your full care team. They advocate for you so nothing falls through the cracks.
How do I know which behavioral health provider is right for me?
Your Care Manager reviews options from your health plan network based on your needs, language, and preferences, and helps you decide. The clinical care itself is always delivered by the licensed provider you choose.

Ready to Meet Your Care Manager?

If you're a Medi-Cal member with Anthem Blue Cross or Kaiser Permanente, check your eligibility and get paired with a dedicated Care Manager.