This is the heart of Enhanced Care Management. Each member is paired with a dedicated Care Manager who knows their story, builds a whole-person plan around them, and advocates for them at every step — with providers, with their health plan, and through every transition of care.
Your Care Manager is your single point of contact across a fragmented healthcare system. They take the time to know you — your medical history, your goals, your home life, your barriers — and then build a person-centered plan around you, not around a single diagnosis. They speak up for you with providers, your health plan, and community partners so the right care and resources actually show up.
Enhanced Care Management is built around six core service components. Your Care Manager delivers them as one coordinated experience: (1) comprehensive assessment and person-centered care plan, (2) enhanced coordination of care, (3) health promotion, (4) comprehensive transitional care, (5) member and family supports, and (6) coordination and referral to community and social support services.
Our programs serve individuals at every stage of their mental health journey.
People who qualify for government assistance but need help with the application process.
Older adults and individuals with disabilities seeking SSI, Medi-Cal, or other support programs.
Newcomers who need help understanding available benefits and navigating language barriers.
Contact Anthem Blue Cross or Kaiser Permanente to confirm you qualify for Enhanced Care Management.
Your dedicated Care Manager reviews your current providers, appointments, and care plan with you.
Your Care Manager coordinates referrals, helps schedule appointments, and follows up after every visit.
If you're a Medi-Cal member with Anthem Blue Cross or Kaiser Permanente, check your eligibility and get paired with a dedicated Care Manager.
